All your question

We offer same day and next day delivery on a first-come, first-serve basis within a 4-hour delivery window.

With our standard delivery service, you can expect to receive Goods within two working days.

Customers can book a same-day delivery up until 1 pm, Monday to Friday.

If you are happy with the quote, you should contact us in the first instance to confirm the booking.

You can choose to confirm by telephone or WhatsApp before making payment to complete the booking.

Yes, we operate seven days a week from 10 am to 10 pm, despite that phone lines open Monday to Friday from 11 am to 10 pm.

Please note that we do not provide same or next-day delivery over the weekends.  If you require a weekend delivery, you would need to schedule this in advance.

If you wish to proceed with the cancellation of a booking, contact us by telephone or WhatsApp within 24-hours of making the payment.

We will need the following information if you need to cancel a booking:

• Full name
• Email address
• Details of Goods
• Delivery time and date

Unfortunately, we do not offer assembly of furniture or toys at this time but may provide this service soon.

If you are unsure, you can always check our van dimensions, as shown below:

• Load Height: 1397 m
• Load Length: 4024 m
• Load Space Width Between Wheel Arches: 1258 m
• Load Width: 1628 m
• Load Space Volume: 6.6 m
• Side Load Door Width: 935 m
• Side Load Door Height: 1241 m

We accept payment in full when confirming a booking to secure the delivery time and date.

Customers can choose to make payment through our online quote form or by Bank Transfer.  Please contact us if you would prefer to make payment by Bank Transfer.

Yes, we currently provide furniture disposal to customers living in the London Borough of Croydon.

If you require the removal of old furniture or white goods, please make a separate booking through our Man and Van Service quote form.

Absolutely, we would be more than happy to assist with a return.  Simply give us a call to make a booking over the telephone or contact us by WhatsApp.

We accept all major credit and debit cards securely through PayPal in addition to Bank Transfer.

Yes.  We collect Goods from most stores throughout London for delivery within our catchment area.  If you need a delivery from a store outside of Croydon, get in touch by phone to discuss your requirements with our team.

If you have a weekend delivery and need to get in touch over the weekend, you can do this by telephone or WhatsApp.  Our delivery team are available Monday to Sunday to discuss existing deliveries.

Please note we do not accept text messages and endeavour to answer all emails within 24 hours.

Do not despair, our Delivery Drivers work until 10 pm and sometimes later if there are traffic delays.

Perhaps you can give us a call or see our Twitter feed for an update.

We apologise as you feel the need to complain and would like to reassure you that we take customer care very seriously.

Please send us an account of the incident through our Contact page.

A staff member will then investigate the matter and respond to you shortly with the outcome.